Returns & Exchanges

At OddBalls, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn items in their original packaging. Please note that for hygiene reasons, underwear can only be returned if the hygiene seal remains intact and the product is unopened.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Label and Post

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing