Frequently Asked Questions
Everything you need to know about OddBalls fashion and service.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are OddBalls products ethically manufactured?
Yes, we pride ourselves on ethical sourcing. All our garments are produced in certified factories that ensure fair wages, safe working conditions, and sustainable practices.
Can I track my order status?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.